Work With Parents Training

“It is an incredibly informative. It is a MUST for anyone working in a parent/family support role. It should really be compulsory! It is so helpful and has given me the confidence to do my job WELL. I have nothing but praise for the course content but mainly for the fabulous facilitation by Tracey. We had a lot of discussion time and this was very informative and peer sharing proved to be very powerful. “
Sharing parenting Raising Teens
Completed WWP Training
“A very helpful, informative and engaging course detailing the theories behind interactions with others and how to use these within life to gain greater understanding.”
Sharing parenting Raising Teens
Participant WWP

Work With Parents Training Course 

Do you work with parents and families and want specialised training to support this?

Are you a manager or supervisor and want your staff to be trained to meet the National Occupational Standards for Working with Parents?

Sharing Parenting can work with you to enable you and/or your staff to gain the Work with Parents (WWP) Award.

Award for ‘Work with Parents’ (previously accredited to City of Guilds) 

The Work With Parents qualification is the training standard for parenting professionals working with parents at Level 2, 3 and 4 – (previously accredited to City and Guilds).

These research and evidence based modules have been designed to acknowledge and validate the practice of professionals working with families.

These modules are part of the Qualifications and Credit Framework and can be used as a springboard to other qualifications as well as being the training for the Parenting Sector.

Please note some experience of working with parents is essential and acceptance is subject to entry requirements.

There will also be a requirement for learners to research and study in addition to the study days. This work will be supported by the course lecturer as part of the programme.

Who Is This Training For?

  • Family Workers
  • Parent School Advisors
  • Health Professionals
  • Social Workers and
  • anyone supporting parents and families in a professional role.

Available Training

3 options are now being available for professionals working with parents:

  • The Mandatory Unit 300 – Build and Maintain Relationships in Work With Parents. 6 credits at level 3.
  • The Full Award for Work with Parents at level 3 – This includes the mandatory unit 300 and two additional 3 credit units from the WWP suite of units. 12 credits at level 3.
  • The Dual Award at level 3 – Mandatory unit plus PTLLS (Preparing to teach in the lifelong sector). 12 credits at level 3.

The course involves 10 days training and additional study hours between sessions to develop a portfolio of evidence which will be assessed throughout the process.

We would expect your work place manager to support your study as they will be expected to assist in the work place assessment by providing witness statements to support the portfolio of evidence.

The Benefits of the WWP to your Organisation or Team:

  • Essential knowledge and skills required to work effectively with parents in a parent support role in a wide range of settings

Working With Parents – (previously accredited to City & Guilds Level 3)

This research and evidence based accredited course has been designed to acknowledge and validate the professional practice for people who are working with families; it also offers opportunities to improve and inform work with parents whilst gaining new skills.

The course links theory to professional practice for work with parents individually and in groups. It is based on the work of the National Parenting Academy and the Core Curriculum and National Occupational Standards for Work with Parents and is endorsed by the Department for Children, Schools and Families.

‘The National Occupational Standards (NOS) are a Nationally agreed statement of competence these describe what an effective and competent worker does and needs to know to deliver quality in their job’

The Standards can be used to:

  • Recognise previously acquired competences
  • Identify knowledge and skills gaps
  • Benchmark practice against the standards
  • Ensure training is relevant to job roles
  • Facilitate self assessment
  • Help to develop and retain a more effective workforce
  • Improve recruitment
  • Enable staff to achieve

The Aims Of The Course:

  • Provide opportunities to develop essential skills and knowledge to support the professional practice of people working with parents and families in either a paid or voluntary capacity
  • Link theory to skills and knowledge to understand the developmental needs of parents and children
  • To understand the relationships between parents and children and for professionals to develop skills to help parents to make effective changes in their family lives

This Course Has Been Developed To Improve Skills And Standards For:

  • Parenting group leaders/facilitators
  • Family support workers
  • Any practitioner/volunteer who is involved in the lives of families

Principles & Values Underpinning Work with Parents:

  • Work with Parents should be non-judgmental and anti- discriminatory
  • Professionals should seek to empower parents by building on and valuing parents strengths and experiences
  • Parent’s deserve to be supported and offered parenting education
  • Gender, cultural diversity and different needs must be respected
  • Anyone working with parents should have specific training that is fit for purpose
  • Good practice requires reflection and continual professional development

Which Level?

Level 2

Level 3 Award – 3 Units
Level 3 Certificate – 5 Mandatory Units + 2/3 Optional Units
Level 4 Award – 1 Unit
Dual Award – 1 Unit + PTLLS

The Mandatory Unit For Work With Parents – Unit 300

Build & Maintain Relationships with Parents:

  • Principles & values that underpin work with parents
  • Effective relationships with parents
  • Overcoming barriers to participation for parents
  • Negotiating and agreeing the basis of relationships with parents
  • Boundaries of the parent practitioner relationship
  • Maintaining relationships with parents

Optional Units:

Working With Parents – Unit 301

Work with Parents to meet their children’s needs:

  • The nature of the parent child relationship
  • Working to help parents understand the nature of the parent-child relationship
  • Working with parents to provide age appropriate support to children
  • Child development & key transitions from birth to the teenage years
  • Attachment theory
  • Erikson’s theory of psychosocial development
  • Galinsky’s six stages of parental development
  • Understanding behaviour: emotional intelligence
  • Gender differentiation
  • The reciprocal and interdependent nature of the parent child relationship
  • Reflective practice

Working With Parents – Unit 302

Enable Parents to develop ways of handling relationships and behaviour that contribute to every day life with children

  • Enabling parents to understand and respond to children’s feelings and behaviours
  • Supporting parents to interact with their children in positive ways
  • Developing parents knowledge of how to support children’s play, learning and creativity
  • Working with parents to find positive ways to meet children’s physical needs
  • Tasks, skills and qualities of an effective parent
  • Putting authoritative parenting into practice
  • Goal setting
  • Helping parents listen to children and support them with their feelings
  • Action planning
  • Child-focused play
  • Supporting parents to meet their children’s physical needs
  • Social learning theory
  • Helping parents promote positive behaviour
  • Supporting parent to implement new strategies
  • Problem solving with children
  • Helping parent to deal with anger and conflict in the family
  • Reviewing skills
  • Signposting parents
  • Endings

Working With Parents – Unit 303

Enable Parents to reflect on the influences on parenting and the parent -child relationship

  • Factors which can affect the parent- child relationship
  • Helping parents consider influences on parenting and there effects
  • Working with parents to use knowledge and awareness of the influences on parenting

Dual Award: Build & Maintain Relationships with Parents

PTLLS –Preparing to Teach in the Lifelong Learning Sector

This course offers a semi structured experiential learning environment – The participants will develop a portfolio of evidence of their learning and professional practice.

Learning Outcomes:

  • Explain the Principles and Values that Underpin the National Occupational Standards
  • Understand effective relationships with parents
  • Understand how the Barriers to Participation by parents can be overcome
  • Develop Negotiation Skills with parents
  • Understand how to agree boundaries within the relationship with parents
  • Understand how to maintain relationships with parents
  • Reflect on own professional practice
  • Planning and Preparing Sessions
  • Skills Practice Micro Teach
  • Assessment
  • Design a learning programme

This Course will run on 10 separate days – 5 Days Build & Maintain Relationships with Parents and 5 Days PTLS Preparing to Teach in the Lifelong Learning Sector.

Full attendance on each day is required if possible, this must include the Micro Teach, and participants will need to keep a reflective journal of their learning, there will be assignments an opportunities for assessment .

This course is assessed throughout.


Full Award: £1200
Dual Award: £1450 (Cert & PTLLS)
Single Award: £450

WWP Optional Units

The full award in WWP contains the mandatory unit and 2 optional units. These units can be chosen to match your organisation’s needs.





Work with parents to meet their children’s needs



Enable parents to develop ways of handling relationships and behaviour that contribute to everyday life with children



Enable parents to reflect on the influences in parenting and the parent-child relationship



Effective communication with parents



Build and maintain team relationships with colleagues engaged in work with parents



Reflect on and update own knowledge and practice



Build and maintain relationships with the wider community



Work with groups of parents



Provide services that meet parents’ needs



Preparing to Teach in the Lifelong Learning Sector (PTLLS)



Engage parents in their children’s early learning



Engage young parents in supporting their children’s development



Engage fathers in their children’s early learning



Work with parents to understand and meet their own needs



Deliver services that value and respect parents



Provide environments that are sensitive to the culture, religion, gender or disability of the parents


Continuous Professional Development

Sharing Parenting also offer Continuous Professional Development.

Please see our CPD page.

Mentoring, Supervision and Support

We recommend on going supervision for professionals as good practice and we can provide this for individuals or groups.

Please contact us if you would like Sharing Parenting to support you in your professional role with Mentoring, Supervision and Support.

You may also be interested to read feedback from professionals with have worked with and supported on our Professionals Comments page.

Please see What’s Coming Up for professionals or contact us if you would like more information about any of the above or to let us know you are interested in working with us.

"Brilliant, informative with lots of strategies"
Sharing parenting Raising Teens
"I found it very interesting and full of information that is common sense that we don't always use"
Sharing parenting Raising Teens
“A very helpful, informative and engaging course detailing the theories behind interactions with others and how to use these within life to gain greater understanding.”
Sharing Parenting bird logo
“I will recommend this course to everyone who would like to have knowledge about working with parents”
Sharing Parenting bird logo
“It was really useful to be in a community of like-minded people, it was reflective space and delivered in a way that enabled open discussions around the important issues that can arise in this work. Working with parents is not for the faint hearted and realise my role is pretty light weight in comparison to those working within the education sector. It was a privilege to be with others, hearing their own take on situations, it felt like there was nothing off limits in terms of discussion, I enjoyed the learning from each other as well as from the facilitator.”
Sharing Parenting bird logo
“I loved it. It’s more than working with PARENTS – it’s working with PEOPLE. And being with like-minded participants for 3 hours every week (online version of course) was simply a real indulgence and a privilege: I learned so much about the different understandings of how and why people ‘tick’, considerations in helping them to move forwards from their challenges and opening up opportunities to connect with people on a meaningful level. It’s a great opportunity to reflect and explore all of these things. “
Sharing Parenting bird logo
“Do It! I wanted to do this course to build my confidence and my knowledge and that has been done! Like most people, I was obviously sceptical, when you join a course, especially one as lengthy as this, you never really know what you will get out of it at the other end. I am SO glad I have done it; it’s been an insightful, thoughtful journey with like-minded people.”
Sharing Parenting bird logo